Tracking information

At Endo Supply, every order ships with full tracking so you always know where your parts are.

Tracking numbers

A tracking number is assigned to your order at the time of dispatch. You'll receive a dispatch-confirmation email containing your tracking number and a direct link to monitor your shipment.

When will I receive my tracking number?

Tracking details are emailed within 1–3 business days of your order being placed, once your order has been picked and handed to our courier partner. If you haven't received tracking details after 3 business days, please contact us.

How to track your order

Use the tracking number in your dispatch email to check your shipment status on the carrier's website. A tracking link is included in the email for convenience.

Our carriers

We dispatch using USPS, UPS and FedEx. The carrier assigned to your shipment depends on your delivery address and parcel size.

Estimated delivery timeframes

Standard tracked delivery to US addresses typically takes 2–5 business days from dispatch. Timeframes may vary depending on your location and the carrier used.

Tracking not updating?

Tracking information can take 24–48 hours to appear after dispatch, as the carrier scans your parcel into their system. If your tracking hasn't updated 5 business days after your dispatch notification, contact us and we'll investigate with the carrier on your behalf.

Lost or missing parcels

If your tracking shows a parcel as delivered but you haven't received it, or if your parcel appears lost in transit, contact us as soon as possible. We'll lodge an enquiry with the carrier and work to resolve it promptly.

Contact

For any tracking or delivery enquiries, email us at info@endosupplyus.com or call +64 27 596 5051. Business hours: Monday–Friday, 9:00am–5:00pm Eastern Time (ET). Saturday–Sunday: closed.